This month has seen some big changes within the subscription box industry here in Australia. In two weeks I went from being subscribed to all 4 on offer within the Australian Market to now being subscribed to just two.
Glossybox was taken over and merged with Lust Have It! I Love This Box has now pulled the pin and stopped their service. I find it quite odd that I Love This Box went from notifying their customers that they ''may not be able to supply May's box due to logistical reasons'' to closing down altogether. However I can't say that I am surprised. When that first comment about May's box not coming went out my internal radar went into overdrive and I thought ''uh oh this doesn't sound good''.
Now I am left with a Lust Have It and BellaBox Subscription. I think these two boxes have very much been the frontrunners in the subscription box genre here in Australia. I think the level of customer service a company provides is a very good indicator of how much longevity it will have as a business. I have always received excellent customer service from both Lust Have it and BellaBox.
I was sad to see Glossybox and I Love This Box depart the Australian Market as I really do enjoy getting my boxes each month. It's like a little present to myself and it's always exciting to see what's inside. However I must admit I pretty much know the content of my boxes each month because I receive my boxes a few days later than everyone else, due to being in Hobart, I cheat and look at other peoples blog posts to see what's inside!
Note: I am not sponsored by any of the above mentioned companies. My monthly subscriptions are purchased with my own money and all opinions are my own.